• Highlight-to-call: Automatically make a call by simply highlighting a phone number on a web browser or email and then pressing Ctrl+Shift+C.
• Team SMS: Enable callers to send text-based replies to your auto-attendant, allowing them to easily reach their desired destination or receive answers to frequently asked questions.
• Local survivability: If you lose connection to the cloud, your devices will enter this mode to maintain access to key phone features like internet extension dialing, hold, and blind transfer. 
• Global call routing: Set up your business’s operational hours to automatically redirect calls to your global offices based on different time zones.
• Takeover: Enables a supervisor monitoring a call to take control of the conversation in real time, replacing the current speaker.

• US & Canada Metered: $10/user/mo for local phone number, metered outbound calling within the US and Canada, and metered international calling
• US & Canada Unlimited: $15/user/mo for unlimited outbound calling within the US and Canada and the add-on option for international calling
• Global Select: $20/user/mo for a local number in a selected country, unlimited regional calling in one of the 48 supported countries, and the add-on option for international calling

The plans include voicemail transcription, auto-attendant, interactive voice response (IVR), automatic call distribution (ACD), call monitoring, business hours routing, call park, call recording, team chat, and video meetings.

• Directed call pickup: When a team member receives a call, other group members can pick up the call by dialing the pickup code and ringing the extension. 
• User call handling: Customize call handling rules, ring settings, and greetings right from your desktop or mobile device
• AI-powered robocall protection: Receive additional information from unsolicited calls to help you decide whether to answer it. Blacklisted caller IDs are labeled as “Suspected Robocall.”
• Standalone call window: Provides a separate interface for handling calls that automatically detaches from the main app, making multitasking easier. 
• Call queue pickup: Assign an alternative user group to answer calls when the primary team members of a designated call queue are unavailable. 

Save up to 33% by paying yearly and get volume discounts for 100 or more users.  

• Core: $30/user/mo for one phone number, unlimited domestic calling, 100 toll-free minutes,  SMS/MMS, IVR, visual voicemail, multi-level auto-attendant, on-demand call recording, call management, desk phone rentals, team chat, and 100 video attendees 
• Advanced: $35/user/mo for auto call recording, call monitoring, efax, hotdesking, advanced call queue, and usage analytics
• Ultra: $45/user/mo for custom business analytics, 200 video attendees, and unlimited storage

• Alternate numbers: Assign multiple numbers or extensions to a single auto-attendant or call group, allowing each number to hear the same greeting and menu option.
• Anonymous call rejection: Automatically rejects calls from incoming calls using a private number or blocked caller ID. 
• Call forward unreachable: In a power outage or unstable internet, incoming calls will be forwarded to another number or calling network. 
• Call pull: Easily move an ongoing call to any device, including your computer, mobile phone, or desk phone, without interruption.
• Calling line ID blocking override: This displays the caller ID details of callers who have attempted to prevent you from seeing them. 

If you pay annually, you can get up to a 20% discount. 

• Digital: $25/user/mo for website chat, messaging apps, email, two social media management accounts, helpdesk, unified inbox, and review management
• Core: $35/user/mo for inbound/outbound voice, 100 SMS credits, customer video and screen sharing, call routing, voicemail transcription, and team chat
• Engage: $50/user/mo for chatbot, 250 SMS, 10 social media management accounts, e-fax, 2,000 toll-free minutes, call center capabilities, call recording, and voice analytics
• Power Suite: $75/user/mo for 10,000 toll-free minutes, unlimited SMS credits, and unlimited social media management accounts

• Desk phone support: GoTo Connect is compatible with over 180 IP phone models, including Cisco, Yealink, and Polycom.
• Dial plan editor: This tool provides a visually appealing drag-and-drop interface for mapping out call flows and setting different call patterns based on business hours and holidays.
• Shared line appearance: Assign a single extension to multiple phones so you can quickly move calls and place them on hold for a shared member to pick up. 
• Virtual voicemail: Receive your voicemail in text or audio form, whether via email, web app, or text message. 
• Call filtering: Route specific calls to their intended destination based on the caller ID. 

Contact the GoTo Connect sales team to avail of volume discounts. 

• Phone System: $26/user/mo for call queues, hot desking, auto-attendants, ring groups, call handling, call recording, team chat, and up to 250 video attendees
• Connect CX: $34/user/mo for SMS/MMS campaigns, shared inbox, call reporting, and advanced integrations
• Contact Center: $80/user/mo for autodialer, call monitoring, custom surveys, queue callback, and call campaign

• Custom greetings: Welcome callers with a personalized greeting by recording directly from your phone or uploading an audio file.
• Incoming call control: Customize how you want to receive calls by setting up a call schedule, blocking spam calls, and ringing all forwarding numbers at once. 
• Virtual fax: Receive all incoming faxes in your email as a PDF attachment or view them directly on your Grasshopper app.  
• Instant response: Send an automated SMS to missed calls from new callers and personalize your message by adding an image or link.
• Live receptionist: Add Ruby to your Grasshopper account and have professional phone operators answer all your incoming calls. 

Get up to 20% discount if you make an annual pre-payment.

• True Solo: $18 for one user, one phone number, and a single extension
• Solo Plus: $32 for unlimited users, one phone number, and three extensions
• Small Business: $70 for four phone numbers and unlimited extensions
• Free trial: 7 days

All plans include business texting, call transfer, incoming call control, call forwarding, voicemail, e-fax, virtual fax, custom greetings, and reporting.

• Hybrid ring groups: Create up to five ring group subgroups and take advantage of both sequential and simultaneous ringing modes. 
• Multi-device ring: Let your phone calls follow you by allowing incoming calls to ring your home phone, office desk phone, or any specified number. 
• Flexible numbering plan: Add as many user extensions as you need by assigning users with any extension number from 1000 to 9999.
• Enhanced call blocking: Block up to 100 numbers, either individually or in bulk, and let when suspected callers hear a busy signal call any company extension. 
• Distinctive ringtones: Assign a unique ringtone to a call queue or ring group to give group members a heads-up about the nature of an incoming call.

• Essentials: $19.95/user/mo for unlimited calling in the US, Canada, Mexico, and Puerto Rico, virtual receptionist, ring groups, and virtual fax
• Pro: $24.95/user/mo for desktop app access, enhanced call blocking, call recording, and up to 25 video meeting participants
• Pro Plus: $29.95/user/mo for call queueing, integration with CRM apps, hot desking, team chat, and up to 100 video meeting participants